DELIVERY

DELIVERY CHARGES AND CONDITIONS 

Delivery costs are covered by Yves Salomon.

We will also pay any customs duties that may be imposed by the competent authorities when importing your order into the country of delivery.


In case of delay, Yves Salomon cannot be held responsible for any cause whatsoever.

Consequently, no claim for compensation, of any kind whatsoever, may be made against Yves Salomon.


In case of loss of the parcel by one of the transport companies used, no reimbursement will be made to the customer before receipt of the result of the investigation by the carrier, officially confirming the loss of the parcel.

IN WHICH COUNTRIES CAN YOU DELIVER ?

We deliver to the following countries via our different websites:


France & Europe website :


   Germany

     Andorra

     Austria

     Belgium

     Bulgaria

     Cyprus

     Croatia

     Denmark

   Spain

   Estonia

   Finland

   France

   Greece

     Hungary

     Ireland

     Italy

     Latvia

      Liechtenstein

     Lithuania

      Luxembourg

    Malta

      Monaco

       Netherlands

       Poland

        Portugal

         Republic of Korea

      Romania

      Slovakia

      Slovenia

      Sweden

      Switzerland


USA website :


All North American states


UK website :


United Kingdom (England, Scotland, Wales, Northern Ireland)


If you wish to have your order delivered to another country, please contact us.

Our Customer Service will provide you with a personalised quote and evaluate the different delivery options with you.

TRACK THE DELIVERY OF YOUR PACKAGE 

In order to follow the journey of your order, all you have to do is enter the tracking number that we gave you when we sent your order, on the website of the associated carrier.

You can also contact the Customer Service of the carrier responsible for the delivery of your package.


If you have not received a tracking number, please contact our Customer Service.

PACKAGE RETURNED TO SENDER

Packages that are returned to the sender are often the result of an error in the delivery address, a repeated absence during several delivery attempts, or a package waiting at a post office or collection point that exceeds the 15-day time limit for setting aside.


We invite you to contact our Customer Service to determine if a new shipment is possible.